Why doesn't PowerChute support the SMV model?

[gnh1201]

It seems that the SMV model is supported on the Windows 11 operating system without requiring additional driver installation. However, in Windows, it only confirms the presence of the UPS but does not provide detailed information such as the current status.

I attempted to install APC's PowerChute, but the SMV model was not listed as an option. Despite the USB being connected, the device could not be detected.

[Teken]

This (SMV) hardware uses the Easy UPS Monitoring Software called: UPSCAPO

You’ll need to use the software that was included with the hardware as I believe it’s been discontinued:

https://download.schneider-electric.com/files?p_Doc_Ref=SPD_AHUG_990-6327_EN&p_enDocType=User+guide&...

You may try the APC PCSS (Power Chute Serial Shutdown) or PCBE (Power Chute Business Edition) to see if it’s detected. 

Let us know how everything turns out. 👍