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Unable to uninstall Powershute Business Edition Console/Server

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.


Unable to uninstall Powershute Business Edition Console/Server

This was originally posted on APC forums on 2/15/2012


We have recently upgraded some of our older APC UPS's for a newer larger version with a built in network management card.

On one server that is running Windows Server 2003, both the Powerchute business edition server and console are installed. I have tried to uninstall both products to be able to install the Powerchute network shutdown utility but get the following error -

Error loading C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll

The specified module could not be found.


Can anyone explain how to fix this?