Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-03-21 11:26 AM . Last Modified: 2023-03-25 01:11 AM
Hello dear forum, some time ago I bought a Smart-UPS SC 420 for my private server. It has always worked great so far. For the past two weeks, however, it is turning off the outlet group at different times every Sunday. So, all connected servers and devices are crashed because of the power outage from the UPS.
Then, about 20 minutes later, the power is back.
The UPS is also monitored via one of the servers with PowerChute, but there are no error messages there, and the quality of the input was great. On my servers, after booting, it only shows "The system was unexpectedly shut down at 8:18 p.m. the day before".
The battery was only replaced a few months ago, so I rule out a defect there.
Maybe one of you can help me and say, why this is happening.
Thank you!
Silash
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.