UPS getting auto switched Off

[RockingSter]

Hello All,

I have a 1100 VA APC UPS which auto switches off many a times and I have to manually switch on every time this happens.

This is a pain to restart the UPS every time when we need the uninterrupted power.

Please advise.

Thanks !

Rocking Ster

[Teken]

Based on the limited information provided the most obvious reasons are expired RBC or defective unit that needs to be replaced.

The RBC is rated to provide 2-5 years of service based on usage, temperature, and environmental conditions.

In most countries the hardware is covered by a 3 year warranty and 2 for the RBC.

Provide the following information in its entirety if you want better support and insight:

APC UPS SKU, the following logs minus any (PI) data: Event, Data, UPS, Diagnostics.

The above information will be limited by the software version / hardware present - not present:

APC Power Chute: PCPE, PCBE, PCSS, PCNS.

NMC: All the above logs are available if the NMC is present.

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