Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

UPS Batteries got dead

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • UPS Batteries got dead
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
99
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 10:31 PM . Last Modified: ‎2024-03-20 02:34 AM

0 Likes
3
770
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:31 PM . Last Modified: ‎2024-03-20 02:34 AM

UPS Batteries got dead

Dear All,

I have purchased 2 units of APC smart UPS Rt-6000 XL. i placed one with my servers and stored the other UPS for backup purpose. Now i have got some problem in UPS that was installed initially with server and i have unpacked the backup UPS.

when i put that UPS on power it doesn't start charging even i have charge it for 15 to 20 hours but there is no response. i told my vendor and he checked the batteries and replied that the batteries are dead. How is it possible?

These are the dry batteries then is it possible that the batteries got dead without use?

Please help me in this regard as it a serious matter for me to justify to my manager.

Regards,
Rashid Ali

Labels
  • Labels:
  • Universal Transfer Switch
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 01:12 AM

0 Likes
0
770
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 01:12 AM

Just use genuine apc batteries, you will see better results

Lol i have a set of back-ups batteries that are 8 years old and are still going very strong, Back in the day when apc upses where made in the U.S.A. 😛

At 8-years probably not the safest to use xD

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 3
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 02:34 AM

0 Likes
0
770
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 02:34 AM

Good day Rashid,How long were the batteries in storage?The batteries were probably severely discharged during storage. The Smart UPS RT uses the Double Online Conversion Topology and in that topology, if the batteries are severely discharged, the UPS won't turn on. Even if you install the batteries and leave the UPS plugged into good utility power to charge, the batteries won't.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 01:12 AM

0 Likes
0
770
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 01:12 AM

Hi,

you havent said how long the unit was in storage.

this link should help explain some of it

http://www.apc.com/solutions/display.cfm?id=1371A38E-2B31-B5C1-CADC3E466F676960&ISOCountryCode=us

we have had similar situations where we have had customer buying a ups then not using it for 12+ by the time it gets to the site and wonder why the batteries are not working.

also depends on the serial number of the unit - when batteries were made - to when they were shipped to supplier - then to customer

hope this helps

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 01:12 AM

0 Likes
0
771
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:32 PM . Last Modified: ‎2024-03-20 01:12 AM

Just use genuine apc batteries, you will see better results

Lol i have a set of back-ups batteries that are 8 years old and are still going very strong, Back in the day when apc upses where made in the U.S.A. 😛

At 8-years probably not the safest to use xD

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of