Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84724members
354135posts

UPS BH500|NET username and password problem

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
krislukas_apc
Cadet
0 Likes
6
277

UPS BH500|NET username and password problem

This was originally posted on APC forums on 1/18/2012


Hello,

I have problem with username and password on device. I have UPS BH500|NET and i can`t login to the device after change username and password. If I use reset button, config device will change to the default settings, but username and password NO. apc/apc not worked. Can You help me?

Type: APC Back-UPS HS 500
Serial number: AB1130849449
Firmware revision: l1
Web firmware revision: l5

Thank You very much, regards Lukas.


Accepted Solutions
R2_apc
Commander
Commander
0 Likes
0
279

Re: UPS BH500|NET username and password problem

This was originally posted on APC forums on 2/7/2012


@krislukas PM sent with backdoor usr and password info

See Answer In Context

6 Replies 6
BillP
Administrator Administrator
Administrator
0 Likes
0
278

Re: UPS BH500|NET username and password problem

This reply was originally posted by Jonathan on APC forums on 11/26/2013


michalkolar  Please send me a direct message and I'll send you a password.

Tags (2)
BillP
Administrator Administrator
Administrator
0 Likes
0
278

Re: UPS BH500|NET username and password problem

This reply was originally posted by Angela on APC forums on 9/10/2013


Please refer to this thread -> Re: bh500net APC Back-UPS HS 500 username and password problem

grol-gpa_apc
Cadet
0 Likes
0
278

Re: UPS BH500|NET username and password problem

This was originally posted on APC forums on 9/10/2013


Hello,

I pressed reset button on my APC Back-UPS BH500|NET, but default username and password don't approach.  Please help me.

s/n: 3B1025X22630

Thank You very much.

krislukas_apc
Cadet
0 Likes
0
278

UPS BH500|NET username and password problem

This was originally posted on APC forums on 1/18/2012


Hello,

I have problem with username and password on device. I have UPS BH500|NET and i can`t login to the device after change username and password. If I use reset button, config device will change to the default settings, but username and password NO. apc/apc not worked. Can You help me?

Type: APC Back-UPS HS 500
Serial number: AB1130849449
Firmware revision: l1
Web firmware revision: l5

Thank You very much, regards Lukas.

R2_apc
Commander
Commander
0 Likes
0
280

Re: UPS BH500|NET username and password problem

This was originally posted on APC forums on 2/7/2012


@krislukas PM sent with backdoor usr and password info

xmanuelfrankx_apc
Cadet
0 Likes
0
278

Re: UPS BH500|NET username and password problem

This was originally posted on APC forums on 11/1/2017


Hey there,

I got the same problem with a APC Back-UPS HS 500. I changed my password several times before, but this time I also used symbols. I think this is the point where the firmware gets the problem. Anyway, could you help me the same way as the other ones here?

Technical Parameters
Model: APC Back-UPS HS 500
Serial number: AB1010844101
Firmware revision: l1
Web firmware revision: l5

Thanks a lot!