Trouble downloading Powerchute v3.0.2

Anonymous user · ‎2021-06-29

I've been unable to download Powerchute v3.0.2. In chrome, each time I get to and click on the Download button it gives me "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data." I get similar no-joy results in Firefox. I am logged in to my account. Win7-64bit. BX1500.

BillP · ‎2021-06-29

Hmm. Ok, well I can get to this both internally from APC network and externally from my own so I hate to say it, but I am thinking an issue on your end maybe. Regardless, I'll attach the file to this post.

See Answer In Context

BillP · ‎2021-06-29

Try this: ftp://restrict:Kop$74!@ftp.apcc.com/restricted/software/pcpe/302/windows/PCPEInstaller.exe

Anonymous user · ‎2021-06-29

No joy. In Chrome I get "Unable to load the webpage because the server sent no data." Similar failure in Firefox and IE.

BillP · ‎2021-06-29

Hmm. Ok, well I can get to this both internally from APC network and externally from my own so I hate to say it, but I am thinking an issue on your end maybe. Regardless, I'll attach the file to this post.

Anonymous user · ‎2021-06-29

Thank you! That did it. Just out of curiosity, does downloading through the normal channel require a browser add-on/extension (like java, etc.) or 3rd party cookies enabled?

BillP · ‎2021-06-29

Maybe 3rd party cookies for navigating the web page but I am not sure beyond that. It just refers you to the FTP link I gave you which does not require any cookies or java.