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Strange Line-R 1200 behaviour

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
jammin606_apc
Cadet
0 Likes
6
187

Strange Line-R 1200 behaviour

This was originally posted on APC forums on 4/19/2011


I've been using a Line-R 1200 to power my PC for several years without any issues. Today, however, the Line-R unit did not power up with the power button, so I did some basic trouble shooting to attempt to find out what was at fault and discovered that if I unplugged the pc from the Line-R, then plugged in the power to the Line-R, it would power up (and stay powered) ok. However, if I leave the PC plugged into the Line-R, then turn the power button on, it refuses to power up.

Does this suggest that there's something at fault with the PC power supply that the Line-R is detecting (and thus not powering up), or is the Line-R unit at fault?


Accepted Solutions
shmito_apc
Crewman
Crewman
0 Likes
0
187

Re: Strange Line-R 1200 behaviour

This was originally posted on APC forums on 7/22/2013


Hi,

I have the same problem with my unit. Any suggestions how to proceed?

Thanks!

See Answer In Context

6 Replies 6
jammin606_apc
Cadet
0 Likes
0
187

Re: Strange Line-R 1200 behaviour

This was originally posted on APC forums on 5/4/2011


New unit installed and all now working as intended.

jammin606_apc
Cadet
0 Likes
0
187

Strange Line-R 1200 behaviour

This was originally posted on APC forums on 4/19/2011


I've been using a Line-R 1200 to power my PC for several years without any issues. Today, however, the Line-R unit did not power up with the power button, so I did some basic trouble shooting to attempt to find out what was at fault and discovered that if I unplugged the pc from the Line-R, then plugged in the power to the Line-R, it would power up (and stay powered) ok. However, if I leave the PC plugged into the Line-R, then turn the power button on, it refuses to power up.

Does this suggest that there's something at fault with the PC power supply that the Line-R is detecting (and thus not powering up), or is the Line-R unit at fault?

R2_apc
Commander
Commander
0 Likes
0
188

Re: Strange Line-R 1200 behaviour

This was originally posted on APC forums on 4/20/2011


Hi jammin606, If the Line R has been in use for a long time and the symptoms have just started to occur I would say it is moist likely an issue with the Line R itself. You could try to move the Line R to another wall outlet or location to make sure it it is not an input power issue, but besides that there not too much as far as troubleshooting goes when it comes to the Line R units.

BillP
Administrator Administrator
Administrator
0 Likes
0
188

Re: Strange Line-R 1200 behaviour

This reply was originally posted by Angela on APC forums on 7/22/2013


If the symptoms are the same and the device is under warranty, you can contact support for a warranty replacement.

Does it operate the same way as the original poster's unit in regards to staying powered if you remove the attached load and then turn it on?

shmito_apc
Crewman
Crewman
0 Likes
0
188

Re: Strange Line-R 1200 behaviour

This was originally posted on APC forums on 8/2/2013


Hi Angela,

Thanks for your reply! Fortunately the unit started to work normally again. I hope there won't be any problems with it in the future as it's out of warranty.

shmito_apc
Crewman
Crewman
0 Likes
0
188

Re: Strange Line-R 1200 behaviour

This was originally posted on APC forums on 7/22/2013


Hi,

I have the same problem with my unit. Any suggestions how to proceed?

Thanks!