Spanish Manual APC Buck-UPS Pro BR1500G-GR

[pafer_apc]

I buy an APC Buck-UPS pro model BR1500G-GR and the manual inside are in a few idioms, but not in spanish.

The UPS box has written explanatory texts in Spanish, surprisingly.

The UPS is purchased in Spain, through a Spanish distributor, acuista.com> GTI.

They aren't printed registration forms. Either in Spanish

Where I can get the manual and record sheets?

I've looked at APC website, and I can't find Spanish manual, and any documentation about this.

Please, can you help me, APC?

Thanks in advance and sorry for my bad english

Regards. PAFER

[BillP]

Hi Pafer,

Our Tech writers have been made aware of the absence of a Manual translated into Spanish. They are currently looking into resolving this issue, however I have been given no ETA as to it's availability.

[pafer_apc]

Hi SecretSquirrel

Thanks for you response, but I still have a back-up pro BR1500G-GR without any manual to operate this in the right thing.

I don't understand the meaning of word "ETA", and I don't know how, a company like Schneider fails selling products in my country without manual in Spanish, but in the packaging, there are in spanish language, how is it possible?.

I thought I bought a great product and a good brand ... I see now the reality of APC products and company Schneider ...

I'm pretty frustrated. 

SecretSquirrel, I know you're not responsible for this problem, but I need that you tell my issue to the right person in your company, please!

Thanks in advance. Pablo

[pafer_apc]

I buy an APC Buck-UPS pro model BR1500G-GR and the manual inside are in a few idioms, but not in spanish.

The UPS box has written explanatory texts in Spanish, surprisingly.

The UPS is purchased in Spain, through a Spanish distributor, acuista.com> GTI.

They aren't printed registration forms. Either in Spanish

Where I can get the manual and record sheets?

I've looked at APC website, and I can't find Spanish manual, and any documentation about this.

Please, can you help me, APC?

Thanks in advance and sorry for my bad english

Regards. PAFER

[BillP]

Hi PAFER,

The BR1500G-GR was manufactured for the German market, which may explain why there is no Spanish manual. I have attached a Spainish Manual for a Domestic 120vac version of the BR1500G. Although input power is different, the unit functionality will be the same.

[pafer_apc]

Hi SecretSquirrel.

Thanks in advance for your pdf, but...

The UPS is purchased in Spain, through a Spanish distributor,acuista.com> GTI.

I think that Schneider Electric and APC are failing European Spanish legislation to sell products in a country of the EC and Spain.

They are selling UPS in Spain (you should see the outside of the box APC Spanish language, also in English and German) and then inside the UPS box NO MANUAL IN SPANISH LANGUAJE as indicated by the CE Act and Spain itself to sell products all over the Spanish country.

I give you a official link of Spanish law (Royal Decree 1468/1988): Please, you need read the article about 7 and 8 of the instructions in Spanish "8.1 All entries to which reference has been made shall include, at least, in Castilian, Spanish official state language....".

Spanish law for the sale of industrial products for direct sale to consumers and users

Please, I need instructions in Spanish the device I bought: APC Buck-UPS Pro BR1500G-GR

Can you tell me something about where I found?

Thanks in advance.

PAFER

[BillP]

SecretSquirrel is on vacation today but I will check in with him tomorrow about this.

[pafer_apc]

Thanks Angela!

[BillP]

since we are in NAM, SecretSquirrel is working with our EMEA team to try and sort this out.

[pafer_apc · Accepted solution]

Hi SecretSquirrel.

Please, I still waiting and answer about this.

Can you help me?

If you can't help me, can you put this petition in the right way? APC europa or other way, please

Thanks in advance

PAFER