SmartUPS 700 beep for many hours

[Anonymous user]

In my home I've an old SmartUPS 700 connected to my PC and it has worked fine for years.

One month ago I've replaced the two batteries and after that something strange happens.

I've a main 220V power switch and when I've finished my job, I switch off my PC then I power off SmartUPS and then I switch off main power switch. UPS main power is no more connected to 220V

Well, starting from this moment, SpartUPS emit a short "beep" every about 10 min. for many hours (about 4-6 hours).
It's very annoying. And during night is terrible :-((

I've tried to disconnect all power cord (220V main power and loads) but nothing change. If I disconnect ups main power, ups 'beep'

UPS is working fine: if it's powered on and I disconnect 220V, my PC still working for about 15 min. without problem.
It's working also serial connection for Linux apcd daemon.

Can I stop my ups "beep" ?

[BillP]

let us know what happens.

[BillP]

ok, so all the LEDs are off even when the UPS is on? or do you just have the UPS turned off for now since the beeping is annoying?

[BillP]

i dont suppose you noticed any strange LED combinations on the front of the Smart UPS? anything flashing, any red LEDs?

and this only happened after replacing the batteries on the UPS?

in the meantime before we figure out what the issue is, you can try muting the alarm through the software if its possible with APCUPSD. i am not sure since its third party software how to go about doing it.

[Anonymous user]

No strange LED flashing.
All LEDs are off

The problem appears after replacing battery.
Before the UPS was ok.

I try mute sound with APCUPSD tomorrow.

Message was edited by: ambrosa

[voidstar_apc]

While APCUPSD has the capability to mute some of the audible alerts, I recommend trying to find the source of the problem rather than hiding the symptoms.

I noticed you regularly turn the UPS off. I know APC UPSes are designed to be kept on so they can keep the battery topped up.

[Anonymous user]

ok, so all the LEDs are off even when the UPS is on? or do you just have the UPS turned off for now since the beeping is annoying?

No no.
LEDs are working fine and normally when UPS is on.
When I switch off UPS, all LEDs are off. This is correct.
And when I disconnect the UPS from 220V main power, start the beep (1 beep every about 10 minutes for 5-6 hours). When I heard the "beep" , all LEDs stay off: there are no LEDs flashing during the beep.

[Anonymous user · Accepted solution]

While APCUPSD has the capability to mute some of the audible alerts, I recommend trying to find the source of the problem rather than hiding the symptoms.

In my Ubuntu 8.04 Hardy Heron I've installed the package apcupsd 3.14.2 and with the command
apctest eeprom
I done the following tasks:
- perform battery runtime calibration (it works fine)
- (in EEPROM) change the battery date to today (old date was 10/06/04 )
- (in EEPROM) set the alarm delay (BEEPSATE) to 'N'

Now the beep disappeard. Really all audible message are off .
This evening I'll enable again the BEEPSTATE to previous value ( '0' ) and I'll check if UPS will emit the beep again.

I noticed you regularly turn the UPS off. I know APC UPSes are designed to be kept on so they can keep the battery topped up.

Yes, but before the battery replacement, UPS worked fine without any beep also if I turn off the UPS