Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
100
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

0 Likes
4
757
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install , says can't find UPS connected to USB.
Computer has drivers install and the system found drive on internet say I have the latest drivers installed. device manager
says all is well, The computer is running windows 7 PRO 64 bit. I have downloaded the lates version of Power Shute and
it does the same thing. "no UPS found"

Labels
  • Labels:
  • Universal Transfer Switch
Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

0 Likes
0
757
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

Thanks for tall your help system is up and running OK. The next thing will be getting the new server up and running then installing the network card and trying to manage all the computers for a safe shut down. for now its working great again thanks.

See Answer In Context

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Replies 4
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

0 Likes
0
757
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

you need to use powerchute business edition, NOT personal edition. personal edition is only for Back UPS and you have a Smart UPS.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

0 Likes
0
757
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

I would like the use this SUA 1500 IPS only on one computer at present time. The Power Shute Business edition installed OK, but it requires a network connection and I don't have a network card installed.
I would like to use the personnel edition of the software only for this one computer and use the USB connection.
Checking the device manager on the computer , it sees the UPS and appears to have the correct drivers for this device as well for the usb port. I don,t understand, this SAU 1500 was purchased without at network card and from that I would assume I should be able to configure and run it as a stand alone UPS, meaning a version of power shut software should work with this unit as a stand alone UPS. Please advise.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

0 Likes
0
757
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

powerchute business edition does not need a network connection if you install everything on the same computer the UPS is connected to.

what i would suggest is that you remove any powerchute personal edition and then install just the power chute business edition agent portion of the software.

when you do this, you'll access and manage it via the web browser but you are only browsing to your local computer - thus no network required. you'd install it then go to a web browser and access it by typing in the loopback address - https://127.0.0.1:6547 and then a web page comes up for management from your local computer.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

0 Likes
0
758
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 10:51 PM . Last Modified: ‎2024-03-20 01:00 AM

Thanks for tall your help system is up and running OK. The next thing will be getting the new server up and running then installing the network card and trying to manage all the computers for a safe shut down. for now its working great again thanks.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of