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Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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fournierrj_at_yahoo.com_apc
Crewman
Crewman
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Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

This was originally posted on APC forums on 11/28/2012


Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install , says can't find UPS connected to USB.
Computer has drivers install and the system found drive on internet say I have the latest drivers installed. device manager
says all is well, The computer is running windows 7 PRO 64 bit. I have downloaded the lates version of Power Shute and
it does the same thing. "no UPS found"


Accepted Solutions
fournierrj_at_yahoo.com_apc
Crewman
Crewman
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0
160

Re: Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

This was originally posted on APC forums on 12/6/2012


Thanks for tall your help system is up and running OK. The next thing will be getting the new server up and running then installing the network card and trying to manage all the computers for a safe shut down. for now its working great again thanks.

See Answer In Context

4 Replies 4
BillP
Administrator Administrator
Administrator
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160

Re: Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

This reply was originally posted by Angela on APC forums on 11/29/2012


you need to use powerchute business edition, NOT personal edition. personal edition is only for Back UPS and you have a Smart UPS.

fournierrj_at_yahoo.com_apc
Crewman
Crewman
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0
160

Re: Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

This was originally posted on APC forums on 12/2/2012


I would like the use this SUA 1500 IPS only on one computer at present time. The Power Shute Business edition installed OK, but it requires a network connection and I don't have a network card installed.
I would like to use the personnel edition of the software only for this one computer and use the USB connection.
Checking the device manager on the computer , it sees the UPS and appears to have the correct drivers for this device as well for the usb port. I don,t understand, this SAU 1500 was purchased without at network card and from that I would assume I should be able to configure and run it as a stand alone UPS, meaning a version of power shut software should work with this unit as a stand alone UPS. Please advise.

BillP
Administrator Administrator
Administrator
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160

Re: Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

This reply was originally posted by Angela on APC forums on 12/3/2012


powerchute business edition does not need a network connection if you install everything on the same computer the UPS is connected to.

what i would suggest is that you remove any powerchute personal edition and then install just the power chute business edition agent portion of the software.

when you do this, you'll access and manage it via the web browser but you are only browsing to your local computer - thus no network required. you'd install it then go to a web browser and access it by typing in the loopback address - https://127.0.0.1:6547 and then a web page comes up for management from your local computer.

fournierrj_at_yahoo.com_apc
Crewman
Crewman
0 Likes
0
161

Re: Smart UPS 1500 SAU1500 when trying to install power shute Pe won't install

This was originally posted on APC forums on 12/6/2012


Thanks for tall your help system is up and running OK. The next thing will be getting the new server up and running then installing the network card and trying to manage all the computers for a safe shut down. for now its working great again thanks.