Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Safety questions

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Safety questions
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
99
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:32 AM

0 Likes
3
795
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:32 AM

Safety questions

hi. i have a es 500. i took the battery out and noticed the red thread was cut, exposing the wire underneath. is this safe to use? also on the safety guide paper, it says:

caution: to reduce the risk of fire, connect only to a circuit provided with a 20 amp maximum branch circuit overcurrent protection in accordance with the national electrical code ansi/nfpa.

how do i make sure my circuit has 20 amp overcurrent protection? i live in an apartment at least 30 years old and my receptacle is 15 amp.

Labels
  • Labels:
  • Back-UPS & Surge Protectors
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:31 AM

0 Likes
0
795
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:31 AM

if its in an apartment building, you will most likely need to check with them to check the circuit breaker protection. a 15 amp circuit will have a 15 amp breaker but per electrical code, would only be rated for 80% of that, so 12 amps. i am sure your outlet is fine. a 20 amp outlet should have a 20 amp breaker.

the red lead should be exposed a tiny bit under the connector for it but it shouldnt be "cut."

is this brand new? can you show us any pictures? if you feel that it is unsafe to use and there is something wrong with it, you can contact support and we can gladly replace it for you if you feel it is a hazard. i'd have to see a picture to be sure.

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 3
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:32 AM

0 Likes
0
795
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:32 AM

yes, it's brand new. picture is attached (the white dot to the right is a little dent).

Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:32 AM

0 Likes
0
795
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:32 AM

ah ok i see what you mean now.

depending on usage and the environment, i cant assume what would happen. i'd recommend getting a replacement from APC support via email or phone. you can show them the picture or refer to this thread if you need to.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:31 AM

0 Likes
0
796
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:57 PM . Last Modified: ‎2024-03-22 04:31 AM

if its in an apartment building, you will most likely need to check with them to check the circuit breaker protection. a 15 amp circuit will have a 15 amp breaker but per electrical code, would only be rated for 80% of that, so 12 amps. i am sure your outlet is fine. a 20 amp outlet should have a 20 amp breaker.

the red lead should be exposed a tiny bit under the connector for it but it shouldnt be "cut."

is this brand new? can you show us any pictures? if you feel that it is unsafe to use and there is something wrong with it, you can contact support and we can gladly replace it for you if you feel it is a hazard. i'd have to see a picture to be sure.

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of