APC UPS for Home and Office Forum
Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.
Posted: 2021-06-28 07:52 PM
This was originally posted on APC forums on 9/6/2007
Hi I have an SAU1500 that will not charge old or new batteries. It beeps when you push the ON switch. I have charged the batteries in another UPS and installed them back in this UPS and then it will test the batteries and run in backup mode until the batteries are dead.
Is there a fuse or something I could check or replace?
This condition happened during a load test.
Posted: 2021-06-28 07:53 PM
This was originally posted on APC forums on 9/7/2007
Posted: 2021-06-28 07:52 PM
This was originally posted on APC forums on 9/6/2007
Hi I have an SAU1500 that will not charge old or new batteries. It beeps when you push the ON switch. I have charged the batteries in another UPS and installed them back in this UPS and then it will test the batteries and run in backup mode until the batteries are dead.
Is there a fuse or something I could check or replace?
This condition happened during a load test.
Posted: 2021-06-28 07:52 PM
This was originally posted on APC forums on 9/7/2007
I am in Cordova Tn. We are a full service center and Gold Partner with APC. If you would like to give me a call at 800-365 -8816, maybe I can help. My name is Erin.
Posted: 2021-06-28 07:52 PM
This was originally posted on APC forums on 9/7/2007
If I am understanding correctly, your UPS will only turn on to battery power? What is the chance that its not plugged into a good power source? Can you test the current power source with a voltmeter, or perhaps plug this UPS into the same exact power outlet that your other UPS is plugged into? If you have a management card or management software with the troubled UPS, you may be able to log in and find out what is happening by reviewing the log files.
Posted: 2021-06-28 07:52 PM
This was originally posted on APC forums on 9/7/2007
I have tested the power with a volt meter, I remover the cover and tested the line voltage through the circuit breaker.
The software says "discharging"
There is never a online led.
Posted: 2021-06-28 07:52 PM
This was originally posted on APC forums on 9/7/2007
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Posted: 2021-06-28 07:53 PM
This was originally posted on APC forums on 9/7/2007
Hello,
We do not provide any info about internal components that may be able to be repaired in the our units. For out of warranty repairs, try Coastal Business Machines (888-234-9877)
Thanks.
Posted: 2021-06-28 07:53 PM
This was originally posted on APC forums on 9/7/2007
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