Replacement H15 arrived. "Wiring OK Light" is OK

[Anonymous user]

I wanted to update folks on my experience with the "Wiring OK" light issue with the H15. I swapped out the old unit with a new one sent by APC. Everything works as expected. The unit is new. APC paid for shipping to me while the original H15 was still in my rack. They sent me a return ship label this morning. Everything is fine and I am a happy APC customer. Thanks to Shalonne at APC customer service for quite professional service along the way.

[Anonymous user · Accepted solution]

I wanted to update folks on my experience with the "Wiring OK" light issue with the H15. I swapped out the old unit with a new one sent by APC. Everything works as expected. The unit is new. APC paid for shipping to me while the original H15 was still in my rack. They sent me a return ship label this morning. Everything is fine and I am a happy APC customer. Thanks to Shalonne at APC customer service for quite professional service along the way.