Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84581members
353849posts

Replacement H15 arrived. "Wiring OK Light" is OK

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
bborzell_apc
Ensign
Ensign
0 Likes
1
121

Replacement H15 arrived. "Wiring OK Light" is OK

This was originally posted on APC forums on 6/7/2010


I wanted to update folks on my experience with the "Wiring OK" light issue with the H15. I swapped out the old unit with a new one sent by APC. Everything works as expected. The unit is new. APC paid for shipping to me while the original H15 was still in my rack. They sent me a return ship label this morning. Everything is fine and I am a happy APC customer. Thanks to Shalonne at APC customer service for quite professional service along the way.


Accepted Solutions
bborzell_apc
Ensign
Ensign
0 Likes
0
121

Replacement H15 arrived. "Wiring OK Light" is OK

This was originally posted on APC forums on 6/7/2010


I wanted to update folks on my experience with the "Wiring OK" light issue with the H15. I swapped out the old unit with a new one sent by APC. Everything works as expected. The unit is new. APC paid for shipping to me while the original H15 was still in my rack. They sent me a return ship label this morning. Everything is fine and I am a happy APC customer. Thanks to Shalonne at APC customer service for quite professional service along the way.

See Answer In Context

1 Reply 1
bborzell_apc
Ensign
Ensign
0 Likes
0
122

Replacement H15 arrived. "Wiring OK Light" is OK

This was originally posted on APC forums on 6/7/2010


I wanted to update folks on my experience with the "Wiring OK" light issue with the H15. I swapped out the old unit with a new one sent by APC. Everything works as expected. The unit is new. APC paid for shipping to me while the original H15 was still in my rack. They sent me a return ship label this morning. Everything is fine and I am a happy APC customer. Thanks to Shalonne at APC customer service for quite professional service along the way.