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Product Information web links are broken

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
jeb1969_apc
Lieutenant JG
Lieutenant JG
0 Likes
1
159

Product Information web links are broken

This was originally posted on APC forums on 3/10/2016


If I go to the main support tab:

http://www.apc.com/site/support/us/en/

And then enter my APC model: bx1000g

http://www.apc.com/site/support/US/en/product/BX1000G/

The above page comes up but when I click on the different options I get the following below.

http://www.apc.com/site/products/index.cfm/category-or-family-not-found/

Example: If I click on options I get the above...

I get that for any model UPS.

Tags (3)

Accepted Solutions
mitsmith_apc
Lt. Commander
Lt. Commander
0 Likes
0
159

Re: Product Information web links are broken

This was originally posted on APC forums on 3/10/2016


Hi John,

Thanks for the feedback. I will pass the error along. In the mean time to get around this you can use the search bar in the top right of our website to get to the main product page (link below). 

http://www.apc.com/shop/us/en/products/APC-Power-saving-Back-UPS-XS-1000VA-120V/P-BN1080G

From there you can scroll down and click the options tab. Be aware though that not all products will have an options tab. 

See Answer In Context

1 Reply 1
mitsmith_apc
Lt. Commander
Lt. Commander
0 Likes
0
160

Re: Product Information web links are broken

This was originally posted on APC forums on 3/10/2016


Hi John,

Thanks for the feedback. I will pass the error along. In the mean time to get around this you can use the search bar in the top right of our website to get to the main product page (link below). 

http://www.apc.com/shop/us/en/products/APC-Power-saving-Back-UPS-XS-1000VA-120V/P-BN1080G

From there you can scroll down and click the options tab. Be aware though that not all products will have an options tab.