Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Problems With Back-UPS BE700G-GR

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Problems With Back-UPS BE700G-GR
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
100
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

0 Likes
2
535
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

Problems With Back-UPS BE700G-GR

Greetings,

I bought my UPS 2.5 years ago, but now i'am starting to have problems, and i don't know if it's the battery or the UPS itself.

It began 2 days ago, when i awoke because of a constant beeping sound (A blackout happened but lasted only for 2 minutes, and my PC was OFF), i had to turn OFF my UPS and ON again to work.

After that i turned my PC ON and did a manual blackout for 5 minutes (removed the UPS from the socket), the battery kicked in as usual, but i found out that it was discharging weirdly (PowerChute was going from 100% ---> 91% ---> 86% ---> 92% ---> 80% ... etc.) + there was a weird buzzing noise coming out of the UPS (not the normal noise of the battery).

I plugged in the UPS back to the AC and then it happened, the UPS was going crazy back and forth from "Battery Mode" to "AC Mode" Accompanied by a click noise each time the change happens (as it was struggling and can't determine if it has a power source or not), the PowerChute software too.

Then the PC unexpectedly shut down as if it was a normal blackout (with no UPS), and the UPS too, but again, with that constant beeping, and NO Lights (green or red) it just shut itself down.

I took out the battery, did the reset trick (pushed the UPS Button for 30 seconds), put it back in, made multiple manual blackout, sometimes it worked and sometimes not (90% not).

Sometimes the UPS works when a blackout happens (10% success chance), but it never works with Electrical Noise.

As i was saying the UPS doesn't light the red light (which indicates if the battery went bad or not) + The PowerChute Software says that the UPS is working properly.

Do I Need To Change The Battery Or The Whole UPS Unit? I Bought It 2.5 Years Ago, But Don't Want To Buy A New Battery To Only Find Out That The Unit Itself Is Broken.

PS: I think that started after installing Win 10, But i don't think that's the problem, is it?

i'am using Windows 10 Pro 64-Bit, latest PowerChute release, Firmware is: 871.O2.I and the serial number is: 5B1243T0315

Thanks.

Labels
  • Labels:
  • Back-UPS & Surge Protectors
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

0 Likes
0
535
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

I did a manual blackout now with nothing attached to it and the same thing happened, guess this is pretty much a confirmation that the battery is OK and the UPS itself is the culprit,right?

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 2
Anonymous user
Not applicable

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

0 Likes
0
535
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

Anyone there...?

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

0 Likes
0
536
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 03:47 AM . Last Modified: ‎2024-03-27 02:08 AM

I did a manual blackout now with nothing attached to it and the same thing happened, guess this is pretty much a confirmation that the battery is OK and the UPS itself is the culprit,right?

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of