APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-07-25 04:14 AM
I own 9 APC 1500 Pro units. last evening there was a lightning strike close by and the AC power "bounced". one unit would not power up unplugged all, changed battery, checked breakers, but when i press the power button to turn on it lights up the unit until i release the button then nothing, no error codes, ac power at plug is good. any idea
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-09-01 05:27 AM
Thank you JonPro for your reply. What you stated makes sense and I have ordered a replacement.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-08-28 10:58 PM
Hi @UncleMarty
Thank you for reaching out to the SE Community, my name is Jon and I will assist you with this query. Apologies for the late revert, from the way that you have described it, it appears that the unit has sacrificed itself.
If the UPS is within 3 years from the date it was purchased, I recommend that you reach out to your local support for further troubleshooting and/or replacement if it is within the warranty period.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-09-01 05:27 AM
Thank you JonPro for your reply. What you stated makes sense and I have ordered a replacement.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.