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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

PowerChute Personal Question

I have a dual boot system both with Win7 Ultimate.

APC Back-UPS Pro BR 1000

When installing PowerChute Personal Edition 3.02 everything goes fine.  Running the program GUI I see that it doesn't have the Self Test tab nor Energy Useage tab in the Monitor System column.  I ran a manual self test and the backup seems to be working fine but would like to see what the wattage used in the GUI.  I have uninstalled and reinstalled but with same results.

I have the software installed correctly on a different system connected to Back-UPS Pro BR 1500.

Any suggestions?

Would it be better to use PowerChute Business?

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

OK, Thanks.

See Answer In Context

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

Sorry that you had problems with your APC unit but I don't think that this subject thread is the place to flame!!!!!

For your information, the two new APC units that I purchased are replacing Cyberpower units which were nothing more than a surge protector!!!  Two of my towers are Dell's that require a sinewave battery system so I purchased the Cyberpower units to save a buck.  Unfortunately they never kept the systems running so they are now at Goodwill.

I do agree that it would seem that the PowerChute software needs updating but it does work well on all the other systems (4) that I have it installed on and I'm posting here since this is a unique situation.

Good Luck,

Steve

MCSE

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

Steve,

Sorry you got caught up in the other Steve's rant. To answer your question, PowerChute Personal Edition will offer the features / tabs available based on the UPS model and firmware. If you provide the exact model information found on the bar code sticker on the back or bottom of the unit I will be happy to provide what features should be available.

Again, sorry for the inconvenience and we thank you for your support!

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:44 PM

Hi Bill,

No problem!  We have to deal with Trolls everywhere.

The unit is a BR1000MS, Serial #3B1806X29420, Back UPS Pro BR1000.

Steve

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

Hi,

The BR1000MS with PCBE 3.0.2 offers the ability to run a self-test by selecting Run Self-Test

HjnvTcP2UovZvhf%2BWQXjCA%3D%3D.pngHjnvTcP2UovZvhf%2BWQXjCA%3D%3D.png

To view the wattage go to Current Status

Jkxc79%2B%2Fdbuj8ydthvp7VQ%3D%3D.pngJkxc79%2B%2Fdbuj8ydthvp7VQ%3D%3D.png

The unit does not have master outlet/s so the Energy management feature is unavailable. 

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

Thanks Bill.

That is what I'm Used to seeing.....any idea why I can't get the software to install with those features?

Steve

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

Hi,

Would you provide screenshots of what you are seeing and of the technical data page please. 

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

OK, here they are:

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

Steve,

The features display are connect for a NS700MC AKA BN700MC. The unit has a master outlet and controlled outlets so it offers Energy Management but it the UPS does not offer the ability to run a self-test from the software. Also, the UPS provides estimated run-time but it does not provide load information. 

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Posted: ‎2021-06-28 07:08 AM . Last Modified: ‎2024-03-26 10:43 PM

OK, Thanks.

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