PowerChute 3 not working

[Anonymous user]

Hi. I just bought an UPS BE550G-GR, but I cant use PowerChute 3. The program installs fine, but when I try to start it, a pop-up error apear that says the program stopped working. The usual Windows Vista and 7 error, with check for online solution option. It finds no solutions. I have Windows 7 x64.

[BillP]

i'd suggest checking out this [earlier thread|http://forums.apc.com/spaces/8/data-center-facility-3-phase-ups/forums/general/4146/suvt-3-wire-mode...] on the topic to see if it solves your issue.

[Anonymous user]

I tried that, not worked. But i solved it with a reinstall of operating sistem. Now all is working.

[BillP · Accepted solution]

ok, don't shoot the messenger on this solution and how silly it might be but it is at least fixed for those of you that have it.

h2. *"PowerChute Personal Edition 3.X "has stopped working" on Windows Vista or Windows 7" Solution*
http://nam-en.apc.com/app/answers/detail/a_id/11522