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Possible dead UPS's

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
apperts_apc
Cadet
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1
61

Possible dead UPS's

This was originally posted on APC forums on 1/19/2012


UPS specs...
1 - Back-UPS ES 350
1 - Back-UPS ES 500
1 - Back-UPS ES 550
2 - Back-UPS ES 650

We have been doing some work in the warehouse at work and a couple weeks ago the electric company turned on a new compressor. At that moment, a section of the office area had their lights flicker and 5 workstation UPS's started beeping. We spent the next couple hours trying to get these UPS's back to working properly, but all of them would automatically kick over to the battery and continue to beep when we plugged it in. In the mean time, we plugged the PC and Monitor into the "Surge Protection Only" outlets, bypassing the "Battery Backup" outlets and powered off the UPS's. We ordered new batteries, thinking that might be the issue, but the same thing happened with brand new batteries (yes, we charged them up first).

Each device has a feint, but distinct burnt electronics smell, so now we are thinking all 5 devices are fried beyond repair. Is there a way to test this, or repair a fried UPS?

~Chad


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
61

Re: Possible dead UPS's

This reply was originally posted by Chris on APC forums on 1/19/2012


It's possible the units took some sort of surge though unfortunately it's had to know for sure. Depending on the issue, it's possible it could be fixed but since these units do not have user replaceable parts(except for the batteries), I can't offer much as far as getting it repaired.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
62

Re: Possible dead UPS's

This reply was originally posted by Chris on APC forums on 1/19/2012


It's possible the units took some sort of surge though unfortunately it's had to know for sure. Depending on the issue, it's possible it could be fixed but since these units do not have user replaceable parts(except for the batteries), I can't offer much as far as getting it repaired.