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littleboss
Crewman littleboss
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Posted: ‎2022-02-03 01:00 PM

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Posted: ‎2022-02-03 01:00 PM

Not getting email notifications

I have a new  Smart UPS 750  SMT750C and don't get email notifications of events. If I unplug it from AC power and then look in my Event Log online I see UPS on Battery and then Power Restored. So I know the info is getting to the AP server.

 

I have tried both my hotmail and gmail accounts and neither work.

 

Thanks

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littleboss
Crewman littleboss
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Posted: ‎2022-02-04 07:54 AM

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Posted: ‎2022-02-04 07:54 AM

I downloaded Power Chute and set up my email there. Still doesn't work.. Logfile says:

 

2022-02-04 09:50:26,537 [SMTPMailWorker] WARN - [SMTPMailer.SMTPMailWorker.()] SMTPMailConfigException :javax.mail.AuthenticationFailedException: 535 5.7.0 (#AUTH005) Too many bad auth attempts.

2022-02-04 09:50:26,537 [SMTPMailWorker] WARN - [SMTPMailer.SMTPMailWorker.()] com.apcc.m11.components.SMTPMailer.SMTPMailConfigException: javax.mail.AuthenticationFailedException: 535 5.7.0 (#AUTH005) Too many bad auth attempts.

 

I got an app password from my Yahoo email for the Powerchute software and am using it. I had to do that for my Reolink NVR notifications to work. Still doesn't work.. My email settings:

 

Powerchuteemailsettings.JPG

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BillP
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Posted: ‎2022-02-07 10:49 AM

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Posted: ‎2022-02-07 10:49 AM

@littleboss 

 

Please follow the instruction found in this Stack Overflow post to allow less secure apps use your Yaho mail account. 

 

https://stackoverflow.com/questions/62030011/allow-less-secure-app-access-in-yahoo-mail

 

Before I allowed less secure apps I would see 

2022-02-07 13:35:10,772 [SMTPMailWorker] WARN - [SMTPMailer.SMTPMailWorker.()] SMTPMailConfigException :javax.mail.AuthenticationFailedException: 535 5.7.0 (#AUTH005) Too many bad auth attempts.

2022-02-07 13:35:10,772 [SMTPMailWorker] WARN - [SMTPMailer.SMTPMailWorker.()] com.apcc.m11.components.SMTPMailer.SMTPMailConfigException: javax.mail.AuthenticationFailedException: 535 5.7.0 (#AUTH005) Too many bad auth attempts.

 

After allowing less secure apps for my Yahoo account I now see 

2022-02-07 13:41:52,968 [SMTPMailWorker] WARN - [SMTPMailer.SMTPMailWorker.()] Send mail ok

 

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littleboss
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Posted: ‎2022-02-08 07:51 AM

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Posted: ‎2022-02-08 07:51 AM

I had already created a password for the APC but I did try port 587. Still no go.

 

Message in log file says

 

 2022-02-08 09:34:44,767 [SMTPMailWorker] WARN - [SMTPMailer.SMTPMailWorker.()] Subject :littleboss-HP : No Longer On Battery
2022-02-08 09:34:45,567 [SMTPMailWorker] WARN - [SMTPMailer.SMTPMailWorker.()] Send mail Failed :com.sun.mail.smtp.SMTPSendFailedException: 554 Email rejected

 

I tried creating a new app password. No go.......

 

I then went to the APC Smart Connect website. There I created a custom notification with two events.

 

Now when I lose power or back on power I get emails. 

 

What was odd was that if i pulled the network cable I got a notification that their was no connection. So I went back and  looked at the Critical notifications and it was only set up for critical not the two that I wanted.

 

not sure why Power chute doesn't work but at least I get the notifications that I need.

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