No internet through UPS

[Anonymous user]

Hi all!

I just bought a brand new "BX1400U-GR" and I am happy with it.

The issue is that when I plug the Ethernet cable through the ups, I don't have Internet connection to my pc

The connection is:   Phone line cable-->Modem-->Network switch-->APC UPS-->PC

Modem: Speedport W724V Type ci

Switch: Level One GSW-0507

Any ideas??

Thanks in advance!

[BillP]

Hi,

That model does not provide ethernet surge protection. It offers RJ11 Modem/Fax protection. The phone line should be plugged into the UPS and then out to the model. The configuration should Phone line - UPS - Modem - Network - PC. 

[Anonymous user · Accepted solution]

Thanks for your answer Bill.

Hm I see. 

I forgot that the Ethernet plug could fit so easily (by mine mistake) in RJ11 socket

Thanks again