No alarms from BE600M1 with low battery

[ecomaniac]

I have a 2 year old BE600M1 UPS that has been fine thus far.  It powers a small file server and my network hardware for about a 20 minute backup. 

I had an outage today and I noted the UPS was up about 5 minutes later but then went down 10 or so minutes after that with no alarms.

When the utility power was restored and there was a solid green power LED on the UPS, I powered up the file server.  It almost immediately shut itself back down.  I then disconnected the USB monitoring cable and brought the file server back up.  I found the page to monitor the UPS, and plugged the USB cable back in.  When the page refreshed, it showed a 1% battery level and shut the server back down again.

I power reset the UPS, but nothing changed.  There were never any alarms.

Does the lack of alarms indicate there's a problem with this unit other than a low battery?

[Teken]

Based on your description it sounds like the UPS is programmed to mute any audible alarms. Please refer to the *On Battery Indicator* modes which there are three. There are three options in how the UPS will react while on battery power.

Below is the User Manual to guide you through those steps / selection: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=BU+UM+990-5679+MN01...

Direct link for the User Guide from APC: https://www.apc.com/ca/en/product/BE600M1/apc-backups-600va-120v-1-usb-charging-port-7-nema-outlets-...

Rock On . . . ✌️