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New BE500R-PH

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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amf_apc
Crewman
Crewman
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73

New BE500R-PH

This was originally posted on APC forums on 10/5/2013


Just bought this a few hours ago with serial # 7B1207L02273.

What is the recommended procedure for using it the first time?

I plugged it in a wall socket, pressed the Power button and the green light turns on. There is nothing plugged in the UPS itself. After about some minutes, the green light blinks continuously (no sound or alarm) and then turns off (the green light also turns off).

How should I initially charge the battery? should it be turned on with the green light on or just plugged in a wall socket without turning it on (green light off)? Thanks!


Accepted Solutions
amf_apc
Crewman
Crewman
0 Likes
0
73

Re: New BE500R-PH

This was originally posted on APC forums on 10/8/2013


the unit I got was defective. I have it replaced with a good one. Thanks!

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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73

Re: New BE500R-PH

This reply was originally posted by Angela on APC forums on 10/7/2013


Here is the user's guide for that product for reference-> http://www.apcmedia.com/salestools/ASTE-6Z7V9K/ASTE-6Z7V9K_R1_EN.pdf

I'd recommend you connect the battery and you can turn it on. But, the UPS needs to charge for about 16-18 hours so if you have frequent power outages, they will interrupt the charging process with power events. If that's the case, plug it in and leave it off and it will charge.

When you turn the UPS turns on, it does a UPS self test and the green light will flash. If the battery is not charge sufficiently, the UPS could turn off.

So, without touching it, let it just charge overnight I guess and turn it on and see what you get.

amf_apc
Crewman
Crewman
0 Likes
0
74

Re: New BE500R-PH

This was originally posted on APC forums on 10/8/2013


the unit I got was defective. I have it replaced with a good one. Thanks!