Ask our Experts
Didn't find what you are looking for? Ask our experts!
Dear Community Members, We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience. SE Community Team!
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 04:59 AM . Last Modified: 2024-03-27 01:20 AM
Not the hydrogen sulphide smell from a bad battery but the sort of acrid smell you'd get from high voltage gear that's factory new. I'd expect this to be the normal off-gassing I've encountered before from previous APC (and other brands) products. Except it's been almost a month... the smell isn't strong*, but it's not getting less as well.
Everything else about the system seems ok... other APC units no longer give off the smell, just this particular unit [it's the first BX1100LI I've bought. Most of my other APC units are the more typical rack-mounted types].
The customer / CEO / dad is getting concerned. Should I be?
*If I leave a fan on in the room or as long as there's some ventilation occurring, the smell is not noticeable BUT I can feel a slight throat irritation whenever I am in the room. I'm sort of hypersensitive to this, coming off some time in the oil / chemical industry.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 05:00 AM . Last Modified: 2024-03-27 01:20 AM
Hi,
You should contact local technical support for assistance.
Here is a link to the local support contact page http://www.apc.com/my/en/support/contact-us/index.jsp
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 05:00 AM . Last Modified: 2024-03-27 01:20 AM
Hi,
You should contact local technical support for assistance.
Here is a link to the local support contact page http://www.apc.com/my/en/support/contact-us/index.jsp
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.