Matrix 5000 replace battery pack

[Anonymous user]

We have a replacement battery pack for the failed pack. There are 4 of these battery packs interconnected. The user manual says I can swap the battery pack while the system continues to run.

AND - the pack to be replaced is easily accessible. When things appear too easy, I worry that I've overlooked something. But right now I should be able to hot swap the battery packs, taking care to replace cables and wires in the exact pattern as they are removed.

So - is it true I can merely disconnect one battery and swap with the good one? Hate to drop our servers today.

[Anonymous user]

We have a replacement battery pack for the failed pack. There are 4 of these battery packs interconnected. The user manual says I can swap the battery pack while the system continues to run.

AND - the pack to be replaced is easily accessible. When things appear too easy, I worry that I've overlooked something. But right now I should be able to hot swap the battery packs, taking care to replace cables and wires in the exact pattern as they are removed.

So - is it true I can merely disconnect one battery and swap with the good one? Hate to drop our servers today.

[BillP]

There is no need to swap the Smartcell-XR entirely since the RBC14 Battery pack is still available.
However, that frame would need to be disconnected during the replacement.

[BillP · Accepted solution]

To add on what Nix said, you would have to replace an entire Smartcell battery pack, but not the whole Smartcell-XR battery pack. The latter has the user replaceable batteries but the former does not. Basically, even if you try to replace the battery inside a little Smartcell, the replace battery light will stay on because all of the circuitry inside thinks it's still an original battery.

But yes, they're all hot swappable too.