Master Control not working

[Marilyn_apc]

This was originally posted on APC forums on 6/30/2010

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First of all I have no idea what I am doing, so I hope someone will take the time to explain this in simple terms.
I just purchased the APC Backup ES. I have the battery inserted correctly, but there is no power in the master control outlets.
I know that I am not doing something correctly, and am hoping someone will take the time to help me!

Marilyn

[upsguy_apc]

This was originally posted on APC forums on 7/1/2010

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Just to make sure the UPS power cord is plugged into the wall power outlet as well?

[Marilyn_apc · Accepted solution]

This was originally posted on APC forums on 6/30/2010

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First of all I have no idea what I am doing, so I hope someone will take the time to explain this in simple terms.
I just purchased the APC Backup ES. I have the battery inserted correctly, but there is no power in the master control outlets.
I know that I am not doing something correctly, and am hoping someone will take the time to help me!

Marilyn