Master Control not working

[Anonymous user]

First of all I have no idea what I am doing, so I hope someone will take the time to explain this in simple terms.
I just purchased the APC Backup ES. I have the battery inserted correctly, but there is no power in the master control outlets.
I know that I am not doing something correctly, and am hoping someone will take the time to help me!

Marilyn

[upsguy_apc]

Just to make sure the UPS power cord is plugged into the wall power outlet as well?

[Anonymous user · Accepted solution]

First of all I have no idea what I am doing, so I hope someone will take the time to explain this in simple terms.
I just purchased the APC Backup ES. I have the battery inserted correctly, but there is no power in the master control outlets.
I know that I am not doing something correctly, and am hoping someone will take the time to help me!

Marilyn