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LCD displaying just a line of blocks

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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marked23_apc
Cadet
0 Likes
1
117

LCD displaying just a line of blocks

This was originally posted on APC forums on 4/24/2018


I had my UTS6H installed yesterday and the LCD screen is not functioning.  The top row has blocks.  The bottom row is empty.  It actually seems like the top row is scrolling text really fast, but too fast to read any of it. 

Is there a known remedy for this? 

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wayne_i_apc
Lieutenant
Lieutenant
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0
117

Re: LCD displaying just a line of blocks

This was originally posted on APC forums on 4/29/2018


Hi Mark,

My first thought would be to reset the UTS by turning off the circuit breakers feeding UTS circuits 5 & 6 in your main panel (and any UPS connected to the "UPS Inlet" connector on the UTS front panel) for a few seconds.

If there is no change in the display, you should contact APC for replacement of what would seem to be a DOA unit.

Please post your progress!

Wayne

See Answer In Context

1 Reply 1
wayne_i_apc
Lieutenant
Lieutenant
0 Likes
0
118

Re: LCD displaying just a line of blocks

This was originally posted on APC forums on 4/29/2018


Hi Mark,

My first thought would be to reset the UTS by turning off the circuit breakers feeding UTS circuits 5 & 6 in your main panel (and any UPS connected to the "UPS Inlet" connector on the UTS front panel) for a few seconds.

If there is no change in the display, you should contact APC for replacement of what would seem to be a DOA unit.

Please post your progress!

Wayne