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F04 error / APC Back UPS Pro 1500, Help me!

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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robertoelizardo_at_hotmail.com_apc
Cadet
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1567

F04 error / APC Back UPS Pro 1500, Help me!

This was originally posted on APC forums on 6/14/2013


O equipamento ainda encontra-se em Garantia.

Seria o caso de envia-lo para assistência técnica?

Grato,

Roberto Elizardo

PS: Já desconectei e reconectei a bateria, mas o problema persiste!


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
1568

Re: F04 error / APC Back UPS Pro 1500, Help me!

This reply was originally posted by Angela on APC forums on 6/17/2013


Yo voy a usar Google Translate. Hay una cosa que podemos intentar y si no funciona, tendrá que ponerse en contacto con el servicio técnico local para obtener un reemplazo bajo garantía.

Me gustaría apagar nada conectado al SAI y desconéctelo también, incluyendo cualquier cable USB. Apague el SAI y desconéctelo de la alimentación de CA. Desconecte la batería y mantenga pulsado el botón de encendido durante 10-20 segundos a "Braindead" la UPS. Vuelva a conectar la batería y encienda el SAI y ver si el error persiste.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
1569

Re: F04 error / APC Back UPS Pro 1500, Help me!

This reply was originally posted by Angela on APC forums on 6/17/2013


Yo voy a usar Google Translate. Hay una cosa que podemos intentar y si no funciona, tendrá que ponerse en contacto con el servicio técnico local para obtener un reemplazo bajo garantía.

Me gustaría apagar nada conectado al SAI y desconéctelo también, incluyendo cualquier cable USB. Apague el SAI y desconéctelo de la alimentación de CA. Desconecte la batería y mantenga pulsado el botón de encendido durante 10-20 segundos a "Braindead" la UPS. Vuelva a conectar la batería y encienda el SAI y ver si el error persiste.