CyberFort 350

[Anonymous user]

Hi, can you please help me. I had to disconnect the UPS from AC Utility for 3 days. Now, when switched on, it switches the battery continuously to AC Utility (even 30 minutes). PowerChute Personal Edition reports power problem Blackout 12 times. Thanks

[SamirD_apc]

That definitely doesn't sound right.  What happens when you pull the plug from the wall?  Does it run on battery power?

[Anonymous user]

Run on battery power.

[SamirD_apc]

Are you sure your power is clean?  Is there a way to try the unit with another power source?

[Anonymous user]

I plugged the unit into another circuit breaker circuit and nothing changed. Perhaps the unit is at the lifetime (it is about 20 years old)

[SamirD_apc]

Possibly.  It could also be the battery.  I've seen some strange behaviors when batteries are on their way out.

[Anonymous user]

Another question. Do I have to shut down upc when I turn off my PC?

[SamirD_apc]

You don't have to.  You can if you wish as the UPS would charge faster if it is 'off' if the battery is fully drained.

We leave our UPSs on 24x7, even if the attached equipment is turned off.

[Anonymous user]

Thanks

[SamirD_apc · Accepted solution]

You're welcome.