Battery voltage question (RS 700G)

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The battery died and I replaced it, and it died again. What is the expected voltage on battery when operating on external power? It is 13.6 V right now, with another new battery. Isn't this a bit low? It tells me the charge is 100%, yet the time left is only 6.7 minutes under 10% load. Confusing. Is something off here?

MODEL : Back-UPS RS 700G

STATUS : ONLINE

LINEV : 123.0 Volts

LOADPCT : 10.0 Percent

BCHARGE : 100.0 Percent

TIMELEFT : 6.7 Minutes

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