Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: β2024-02-23 01:35 AM . Last Modified: β2024-02-23 01:36 AM
Hi experts,
as a favour to a colleague I'm administering a server remotely only.
A BX750MI has been installed and the software Powercute Serial Shutdown has been installed and configured.
My colleague asked me to disable the selftest every 14 days because none of his stuff doesn't remember how to confirm the test alarm.
I've looked to find the 'disable selftest setting' which has been mentioned in other postings in the webinterface but didn't find it.
Could someone please shed some light on me how to disable the selftest?
Thanks in advance,
Manfred
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2024-02-27 07:41 AM
I would suggest you install Power Chute Personal Edition software. If the option to disable the self test is present give it a try. I donβt believe that will be the case for this specific unit though. π
Iβm unsure why your friend would want to disable the Self Test?!? As it serves an important roll in advising the user to a pending battery failure. Along with confirming the UPS is fully operational in all aspects.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2024-02-27 11:24 PM
Hi and thanks for your answer,
I've already tried Powerchute Busines Edition but there is no option, too. π
The selftest should be disabled because it is running on fridays and every 2nd friday the office is closed.
The selftest alarm sounds the same as a that from a smoke detector and chances are that other residents
in the building think that it is a fire alarm and are calling the fire departement.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2024-02-28 02:32 AM . Last Modified: β2024-02-28 02:34 AM
As an interim fix you can try the following. Pick a specific day there will be people around say Monday. On that day remove AC Mains from the outlet. Disconnect the battery and then press and hold the power button.
The unit (may) click & beep or do nothing at all. Reconnect the battery and AC Mains. The unit should now perform the self test every 14 days from that day. π
Let us know if this work around helps alleviate this issue. If so please do mark this as solved so it can help others with a similar request. π
NOTE: Smoke / CO detectors are specifically designed to emit a very specific frequency & tone by law. Nothing else in the consumer market is allowed to emit a similar sound in this range. If this is still a concern I would humbly suggest your client inform everyone about this very brief (14 day) self test.
Link copied. Please paste this link to share this article on your social media post.
Youβve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.