Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Dear Community Members,
We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience.
SE Community Team!

Back-UPS Pro BR1500GI runtime too low

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

Search in

Improve your search experience:

  • Exact phrase β†’ Use quotes " " (e.g., "error 404")
  • Wildcard β†’ Use * for partial words (e.g., build*, *tion)
  • AND / OR β†’ Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short β†’ Use 2–3 relevant words , not full sentences
  • Filters β†’ Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forΒ 
ShowΒ Β onlyΒ  | Search instead forΒ 
Did you mean:Β 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Back-UPS Pro BR1500GI runtime too low
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
109
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Start a Topic
Solved
Anonymous user
Not applicable

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

0 Likes
4
930
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

Back-UPS Pro BR1500GI runtime too low

My ups should have a 60 minutes runtime under 100 watts of load, but i`m getting only 32 minutes. I just bought it two days ago.

Labels
  • Labels:
  • Back-UPS & Surge Protectors
  • Tags:
  • coach
  • outlet
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

0 Likes
0
930
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

i will recommend you do like the "normal procedures" with cell phones, leave the ups running for a complete descharge, then leave it charging for 12 hours and after that try again, i also recommend you to install the powerchute software in order you can watch the whol behavior of the ups

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 4
BillP
Administrator BillP Administrator
Administrator

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

0 Likes
0
930
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

APC knows about this but they continue to sell a product with many features that they can't achieve.
Referenced content removed

Think twice next time before buying an APC product πŸ˜‰

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

0 Likes
0
930
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

Hi, thought I read in the FAQ that the UPS learns your load over time. That the runtime the first few days might not be accurate. There was a recalibrate procedure, but it seemed to eat into battery life.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

0 Likes
0
930
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

The "recalibration" procedure didn't helped me, it only shortened the battery life.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

0 Likes
0
931
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2021-06-29 07:20 AM . Last Modified: β€Ž2024-03-21 05:00 AM

i will recommend you do like the "normal procedures" with cell phones, leave the ups running for a complete descharge, then leave it charging for 12 hours and after that try again, i also recommend you to install the powerchute software in order you can watch the whol behavior of the ups

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Β 

You’ve reached the end of your document

WHAT’S NEXT?

Ask our Experts

Didn't find what you are looking for? Ask our experts!

My Dashboard

Check out the new Feeds and activities that are relevant to you.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings Β© 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore