Back-UPS Pro BR1500GI runtime too low

Anonymous user · ‎2021-06-29

My ups should have a 60 minutes runtime under 100 watts of load, but i`m getting only 32 minutes. I just bought it two days ago.

BillP · ‎2021-06-29

i will recommend you do like the "normal procedures" with cell phones, leave the ups running for a complete descharge, then leave it charging for 12 hours and after that try again, i also recommend you to install the powerchute software in order you can watch the whol behavior of the ups

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BillP · ‎2021-06-29

APC knows about this but they continue to sell a product with many features that they can't achieve.
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Think twice next time before buying an APC product 😉

Anonymous user · ‎2021-06-29

Hi, thought I read in the FAQ that the UPS learns your load over time. That the runtime the first few days might not be accurate. There was a recalibrate procedure, but it seemed to eat into battery life.

BillP · ‎2021-06-29

The "recalibration" procedure didn't helped me, it only shortened the battery life.

BillP · ‎2021-06-29

i will recommend you do like the "normal procedures" with cell phones, leave the ups running for a complete descharge, then leave it charging for 12 hours and after that try again, i also recommend you to install the powerchute software in order you can watch the whol behavior of the ups