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Back-UPS Pro 900 sudden battery master backup outlet off

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
sv1dh_apc
Crewman
Crewman
0 Likes
1
127

Back-UPS Pro 900 sudden battery master backup outlet off

This was originally posted on APC forums on 8/8/2015


One of my Back-UPS Pro 900 units after couple of years of reliable operation is suddenly, for SECOND time lately, NOT providing output on ONE or BOTH battery master backup outlets and the "speaker" button is flashing, the unit being connected to mains and with load around 25% only.

After thoroughly testing the unit offline no any fuctional or battery problems found.

Can this problem be due to overheating the unit during hot summer months or what other reasons are possible? 

Any advice about it, please?

Costas


Accepted Solutions
sv1dh_apc
Crewman
Crewman
0 Likes
0
127

Re: Back-UPS Pro 900 sudden battery master backup outlet off

This was originally posted on APC forums on 8/13/2015


Jon, thanks for your comments.

I never activated the green feuture on the particular UPS, since I like to have the connected PC always ON and sleep/hybernation PC functions are OFF as well.

So, I wonder if I activated by accident? or it was on by other means the green function...

Now I have the UPS back working as usual and time will proove if all are OK now.

BTW I disconnected the UPS battery for several minutes as well, to possibly reset it to default settings.

Regards

Costas 

 

See Answer In Context

1 Reply 1
sv1dh_apc
Crewman
Crewman
0 Likes
0
128

Re: Back-UPS Pro 900 sudden battery master backup outlet off

This was originally posted on APC forums on 8/13/2015


Jon, thanks for your comments.

I never activated the green feuture on the particular UPS, since I like to have the connected PC always ON and sleep/hybernation PC functions are OFF as well.

So, I wonder if I activated by accident? or it was on by other means the green function...

Now I have the UPS back working as usual and time will proove if all are OK now.

BTW I disconnected the UPS battery for several minutes as well, to possibly reset it to default settings.

Regards

Costas