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Back UPS Es700 and dead sockets

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
matei72_apc
Cadet
0 Likes
2
76

Back UPS Es700 and dead sockets

This was originally posted on APC forums on 12/19/2013


Hi all,

I recently purchased an ES700 that I use for protecting a 2013 MacMini, several external disks, a TV and a scanner.

My problem is that some of the sockets have stopped working out of the blue.  There have been no surges or outages, they just appear to have stopped working.

They are on both the managed battery backup and simple surge protector sides...  Very odd.  The battery works fine.

Any suggestions as to how I can re-enable these dead sockets?


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
76

Re: Back UPS Es700 and dead sockets

This reply was originally posted by Angela on APC forums on 12/19/2013


If this UPS was recently purchased, there is not much you can do if some of the outlets on the battery back up + surge work. Either way, it'd probably need to be replaced and if you just bought it, it'd be covered under the factory warranty.

See Answer In Context

2 Replies 2
matei72_apc
Cadet
0 Likes
0
76

Back UPS Es700 and dead sockets

This was originally posted on APC forums on 12/19/2013


Hi all,

I recently purchased an ES700 that I use for protecting a 2013 MacMini, several external disks, a TV and a scanner.

My problem is that some of the sockets have stopped working out of the blue.  There have been no surges or outages, they just appear to have stopped working.

They are on both the managed battery backup and simple surge protector sides...  Very odd.  The battery works fine.

Any suggestions as to how I can re-enable these dead sockets?

BillP
Administrator Administrator
Administrator
0 Likes
0
77

Re: Back UPS Es700 and dead sockets

This reply was originally posted by Angela on APC forums on 12/19/2013


If this UPS was recently purchased, there is not much you can do if some of the outlets on the battery back up + surge work. Either way, it'd probably need to be replaced and if you just bought it, it'd be covered under the factory warranty.