Back-UPS BX950U-GR Strange Noise

Anonymous user · ‎2021-06-28

Hello guys,

I 've recently (3days ago) purchased a Back-UPS BX950U-GR for my gaming set up (tower-monitor-router) , and when the box came to me with some kind of Courier, the 1st thing I ve noticed was that when I took the unit outside of its box , I could hear a strange noise coming from inside of it like something big was moving but not in a great distance ( I mean the moment i was carrying it with my hands and changed its angle in order to carry it) , like something was a bit loose.

-Is this normal for a brand new unit ? And if it does , I would appreciate to know whats causing this kind of noise.

Thank you in advance 🙂

Anonymous user · ‎2021-06-28

Thank you for your fast response "thumbs up"

I spoke with the department of apc in Greece they gave me clear instructions about what to do .

Thank you again , best support 🙂

See Answer In Context

BillP · ‎2021-06-28

Hi Anastasios,

There should be no movement of anything inside the UPS.

I would suggest contacting your local tech support on 1 800 11 62 900.

Regards,

Tom

Anonymous user · ‎2021-06-28

Thank you for your fast response "thumbs up"

I spoke with the department of apc in Greece they gave me clear instructions about what to do .

Thank you again , best support 🙂