Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-2903:29 AM. Last Modified: 2024-03-2201:27 AM
Back-UPS 900XS Failing
Need to determine if my UPS is bad or if the UPS Battery needs to be replaced. I purchased the UPS 2 years ago. Whenever I have a power surge - like my window A/C unit turning on the UPS will reset making my PC turn off. The Overload LED will light up after that and I will need to reset the UPS to turn it back on.
I have tried the light test by plugging a small light into the UPS and unplugging the UPS wall power. The light does not stay on and the UPS begins to beep with no LED's on.
Strange thing is PowerChute says battery is fine, however if I do a self test the UPS will shut off and reset with the overload light on it. Currently I only have my PC and Monitor connected to the UPS.