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Back UPS 700 - will not provide mains power, only battery.

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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BillP
Administrator Administrator
Administrator
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63

Back UPS 700 - will not provide mains power, only battery.

This question was originally posted by sd1000 on APC forums on 6/19/2014


My vacuum cleaner failed (on switch shorted) and tripped my home RCDs. After I rebooted it the one UPS kept beeping every 45 sec or so. Seems like it is only providing battery power to sockets not mains AC. Is there a reset? Mine is an older model with only one power button. No other indicators are flashing, just the regular beep.


Accepted Solutions
voidstar_apc
Janeway
Janeway
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63

Re: Back UPS 700 - will not provide mains power, only battery.

This was originally posted on APC forums on 6/23/2014


also, probably obvious but make sure the outlet your UPS is plugged into is providing electricity.

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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63

Re: Back UPS 700 - will not provide mains power, only battery.

This reply was originally posted by Angela on APC forums on 6/23/2014


I would try to turn the UPS off, unplug it from the wall, and then remove the battery for about a minute. Then, reconnect the battery, and plug the UPS in and turn it back on. That is about as much "reset" as you can do with this unit. Can you verify it is BP700UC or similar? (There is a white sticker on the back or bottom with the UPS model and serial number).

Can you also clarify what exact LEDs you see on the unit and they are solid or flashing? You can also try to connect the UPS to a different wall outlet in your location, just to see if any change in behavior.

voidstar_apc
Janeway
Janeway
0 Likes
0
64

Re: Back UPS 700 - will not provide mains power, only battery.

This was originally posted on APC forums on 6/23/2014


also, probably obvious but make sure the outlet your UPS is plugged into is providing electricity.