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BR900GI now immediately switching off controlled outlets after switching them on

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BR900GI now immediately switching off controlled outlets after switching them on

This question was originally posted by Mike on APC forums on 6/23/2014

I have a BR900GI with energy management enabled, to switch on the controlled outlets after the attached PC starts.

All worked fine for a while, but now it has started to do as the title suggests.

The controlled outlets switch-on (I can hear the distinctive "click") but them immediately switched off again.

If I give the unit a slap on the side with my hand, the controlled outlets will switch back on again, and sometimes will stay on, but most times will switch back off again.

This suggests a relay problem of some sort, but the question is - is it fixable ?