Back-UPS 600 : Long Continuous Beep, No Light

Anonymous user · ‎2021-06-28

We have several of these boxes in the office.

Co-workers are telling me that when they come in in the morning (they come in before I do) the Back-UPS 600 at my desk is giving off a long, continuous beep with no indication lights.

Pressing the power button stops the beep and allows the unit to power up.

This has happened three times in two weeks.

Each time, I have to power up my PC.

This is a relatively new box. Only a few months old.

Any advice?

BillP · ‎2021-06-28

Hi Michael,

The audible alarm you are describing would typically represent either an overload alarm, or a bad/disconnected battery. Pressing the power button on the unit acts as a temporary mute feature. To better assist you, could you provide the exact model and serial number of the unit? This will be on a white sticker with two bar codes, either located on the back or bottom of the unit. I would also be helpful to know when and where the unit was purchased, along with what devices you have attached to the unit.

- Ben

See Answer In Context

BillP · ‎2021-06-28

Hi Michael,

The audible alarm you are describing would typically represent either an overload alarm, or a bad/disconnected battery. Pressing the power button on the unit acts as a temporary mute feature. To better assist you, could you provide the exact model and serial number of the unit? This will be on a white sticker with two bar codes, either located on the back or bottom of the unit. I would also be helpful to know when and where the unit was purchased, along with what devices you have attached to the unit.

- Ben

Anonymous user · ‎2021-06-28

Thank you for your reply.

I will follow up with the information you've requested soon.