Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84262members
353367posts

Back UPS 1500 RS Voltage Conversion (110V -> 230V) ?

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
UberSteve_apc
Cadet
0 Likes
2
328

Back UPS 1500 RS Voltage Conversion (110V -> 230V) ?

This was originally posted on APC forums on 2/6/2009


Hi All,

I have a Back UPS 1500 RS that was originally purchased in the US (110V), however I would like to use it here in Australia (230V).

I see on the bottom of the unit that is says it accepts 220V-240V, however when I plug it in, the lights flash between Online and Overload.

I suspect the internals of this are identical to the Australian model (apart from the AC sockets/plug), so i'm guessing the problem is because the firmware is expecting a input voltage around the 110V mark, not 230V.

Is it possible to get a copy of the firmware used in the Aus. model so that I can flash my unit?

Unit details:
Model: Back-UPS RS 1500
Serial number: JB0409002555
Firmware revision: 8.g8.D
Software version: PowerChute Personal Edition 2.2
Date of last manual self-test: Never
Result of last manual self-test: Not Recorded

Please tell me it's possible! Any help is greatly appreciated!

Cheers,
Steve

Message was edited by: UberSteve


Accepted Solutions
Erasmus_apc
Sisko
Sisko
0 Likes
0
328

Re: Back UPS 1500 RS Voltage Conversion (110V -> 230V) ?

This was originally posted on APC forums on 2/19/2009


Marked as assumed answered due to lack of followup questions for 1 week.

See Answer In Context

2 Replies 2
Erasmus_apc
Sisko
Sisko
0 Likes
0
328

Re: Back UPS 1500 RS Voltage Conversion (110V -> 230V) ?

This was originally posted on APC forums on 2/6/2009


What the unit will accept is not the same as it's operating voltage. The BR1500 will only work according to the following specs:

BR1500 Manual Specs state:

Input Voltage Range
(default settings)
83 - 147 Vac (RS model)
83 - 139 Vac (XS model)
Automatic Voltage Regulation (AVR) +12% (XS model) +12% (RS model)
On-line Frequency Range 47 - 63 Hz (autosensing)
On-battery Waveshape Stepped Sine Wave
Maximum Load 1000 VA - 600 W 1500 VA - 865 W
Typical Recharge Time 8 Hours
Operating Temperature 32 to 104F
0 to 40C
Storage Temperature 23 to 113F
-5 to 45C
Operating / Storage Relative Humidity 0 to 95% non-condensing
Size (H x W x D) 14.6 x 3.4 x 13.1 inch
37.1 x 8.6 x 33.3 cm
Weight 1000 VA 22 lbs (10 kg)
1500 VA 25 lbs (11 kg)
Shipping Weight 1000 VA 23 lbs (11 kg)
1500 VA 26 lbs (12 kg)
EMI Classification FCC / DOC Class B Certified
The model for use in Australia is the BR1500I which has a different input cord and is designed to stay online in a 230v environment. We cannot provide internal UPS firmware to customers. Even if we could, there is no way to flash it from the interface ports provided on the UPS. I would recommend finding a BR1500I if possible.

By the way, alternating overload and online LEDs signify a "remote shut down" or "sleep mode". This is usually caused by software shutdown.

Erasmus_apc
Sisko
Sisko
0 Likes
0
329

Re: Back UPS 1500 RS Voltage Conversion (110V -> 230V) ?

This was originally posted on APC forums on 2/19/2009


Marked as assumed answered due to lack of followup questions for 1 week.