Back UPS 1500 RS Voltage Conversion (110V -> 230V) ?

[Anonymous user]

Hi All,

I have a Back UPS 1500 RS that was originally purchased in the US (110V), however I would like to use it here in Australia (230V).

I see on the bottom of the unit that is says it accepts 220V-240V, however when I plug it in, the lights flash between Online and Overload.

I suspect the internals of this are identical to the Australian model (apart from the AC sockets/plug), so i'm guessing the problem is because the firmware is expecting a input voltage around the 110V mark, not 230V.

Is it possible to get a copy of the firmware used in the Aus. model so that I can flash my unit?

Unit details:
Model: Back-UPS RS 1500
Serial number: JB0409002555
Firmware revision: 8.g8.D
Software version: PowerChute Personal Edition 2.2
Date of last manual self-test: Never
Result of last manual self-test: Not Recorded

Please tell me it's possible! Any help is greatly appreciated!

Cheers,
Steve

Message was edited by: UberSteve

[Erasmus_apc]

What the unit will accept is not the same as it's operating voltage. The BR1500 will only work according to the following specs:

BR1500 Manual Specs state:

Input Voltage Range
(default settings)
83 - 147 Vac (RS model)
83 - 139 Vac (XS model)
Automatic Voltage Regulation (AVR) +12% (XS model) +12% (RS model)
On-line Frequency Range 47 - 63 Hz (autosensing)
On-battery Waveshape Stepped Sine Wave
Maximum Load 1000 VA - 600 W 1500 VA - 865 W
Typical Recharge Time 8 Hours
Operating Temperature 32 to 104F
0 to 40C
Storage Temperature 23 to 113F
-5 to 45C
Operating / Storage Relative Humidity 0 to 95% non-condensing
Size (H x W x D) 14.6 x 3.4 x 13.1 inch
37.1 x 8.6 x 33.3 cm
Weight 1000 VA 22 lbs (10 kg)
1500 VA 25 lbs (11 kg)
Shipping Weight 1000 VA 23 lbs (11 kg)
1500 VA 26 lbs (12 kg)
EMI Classification FCC / DOC Class B Certified

The model for use in Australia is the BR1500I which has a different input cord and is designed to stay online in a 230v environment. We cannot provide internal UPS firmware to customers. Even if we could, there is no way to flash it from the interface ports provided on the UPS. I would recommend finding a BR1500I if possible.

By the way, alternating overload and online LEDs signify a "remote shut down" or "sleep mode". This is usually caused by software shutdown.

[Erasmus_apc · Accepted solution]

Marked as assumed answered due to lack of followup questions for 1 week.