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BX1300G Internal Fault

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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trepetti_apc
Crewman
Crewman
0 Likes
2
111

BX1300G Internal Fault

This was originally posted on APC forums on 2/19/2011


Sometime last night my UPS shut down. My 1st thought was a power failure depleted the battery, but that was not the case. Once I powered it on it began double-chirping every 2 seconds. According to PowerChute Personal the UPS has an internal fault, and the UPS indicates it is a 5 - Charger Fault.



This thing is in service for less then 3 months, so I was a little put back but the short lifespan. I replaces a competitor's UPS because it's LCD stopped working after 6 years. But it NEVER failed to protect my equipment. I hope everyone tells me this is an unusual occurrence. I always thought APS was top notch (and I hope they are), but so far I am not impressed. Maybe I got 'the bad one'.



Can anyone tell me if there is anything I can do to resolve this or will it need to be replaced? It is Saturday so I will not be able to contact tech support till Monday (assuming they are open on President's Day). So I have a couple of days to deal with it.



- Update.......I powered it off and now when I power it on it displays F06 and shuts down....terrific!

Message was edited by: trepetti


Accepted Solutions
trepetti_apc
Crewman
Crewman
0 Likes
0
111

Re: BX1300G Internal Fault

This was originally posted on APC forums on 2/20/2011


That procedure worked. When I put the battery back in and powered the UPS up, the battery showed dead. So let it charge fully and ran a self test. The battery went from 100% and almost 40 minutes of runtime to 15% and 5 minutes of runtime.......85% just for the self test? With only 109 watts (15% load)! I buy a UPS to protect me from power issues. This one will not protect me from anything. Any theories about what went wrong?

Thanks

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
111

Re: BX1300G Internal Fault

This reply was originally posted by Allan on APC forums on 2/19/2011


unplug everthing, remove the battery, connect the ups without the battery to the wall, power on, wait 2 minutes and see if you get an error message, if everthing fine, shutdown, unplug, reconnect the battery and see what happen, thats the way how you reset the ups, good that you have installed the powerchute, that way you have a better perspective about whats going on

trepetti_apc
Crewman
Crewman
0 Likes
0
112

Re: BX1300G Internal Fault

This was originally posted on APC forums on 2/20/2011


That procedure worked. When I put the battery back in and powered the UPS up, the battery showed dead. So let it charge fully and ran a self test. The battery went from 100% and almost 40 minutes of runtime to 15% and 5 minutes of runtime.......85% just for the self test? With only 109 watts (15% load)! I buy a UPS to protect me from power issues. This one will not protect me from anything. Any theories about what went wrong?

Thanks