BX1300G Internal Fault

[Anonymous user]

Sometime last night my UPS shut down. My 1st thought was a power failure depleted the battery, but that was not the case. Once I powered it on it began double-chirping every 2 seconds. According to PowerChute Personal the UPS has an internal fault, and the UPS indicates it is a 5 - Charger Fault.



This thing is in service for less then 3 months, so I was a little put back but the short lifespan. I replaces a competitor's UPS because it's LCD stopped working after 6 years. But it NEVER failed to protect my equipment. I hope everyone tells me this is an unusual occurrence. I always thought APS was top notch (and I hope they are), but so far I am not impressed. Maybe I got 'the bad one'.



Can anyone tell me if there is anything I can do to resolve this or will it need to be replaced? It is Saturday so I will not be able to contact tech support till Monday (assuming they are open on President's Day). So I have a couple of days to deal with it.



- Update.......I powered it off and now when I power it on it displays F06 and shuts down....terrific!

Message was edited by: trepetti

[BillP]

unplug everthing, remove the battery, connect the ups without the battery to the wall, power on, wait 2 minutes and see if you get an error message, if everthing fine, shutdown, unplug, reconnect the battery and see what happen, thats the way how you reset the ups, good that you have installed the powerchute, that way you have a better perspective about whats going on

[Anonymous user · Accepted solution]

That procedure worked. When I put the battery back in and powered the UPS up, the battery showed dead. So let it charge fully and ran a self test. The battery went from 100% and almost 40 minutes of runtime to 15% and 5 minutes of runtime.......85% just for the self test? With only 109 watts (15% load)! I buy a UPS to protect me from power issues. This one will not protect me from anything. Any theories about what went wrong?

Thanks