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BX1000G battery from mostly full to empty

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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Crewman
Crewman
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BX1000G battery from mostly full to empty

This was originally posted on APC forums on 8/5/2012


I just purchased this BX1000G and plugged it in yesterday afternoon. The load is a computer pulling maybe 350 watts tops, and an LCD monitor. The display has shown utility power online 100% of the time and it hasn't made a single noise to indicate otherwise, nor are any error indicators on or anything of that nature. The battery indicator however has gone from almost entirely full when first powered up to completely empty when I woke up this morning. Anyone have any idea what might be up here? Is my battery DOA?

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BillP
Administrator Administrator
Administrator
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Re: BX1000G battery from mostly full to empty

This reply was originally posted by Chris on APC forums on 8/14/2012


This is most likely a battery issue. I would suggest contacting tech support at 1-800-800-4272.

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BillP
Administrator Administrator
Administrator
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162

Re: BX1000G battery from mostly full to empty

This reply was originally posted by Chris on APC forums on 8/14/2012


This is most likely a battery issue. I would suggest contacting tech support at 1-800-800-4272.