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Posted: 2024-10-30 04:55 AM
As my UPS was not charging the battery I opened it. Found one 7 pin IC marked on the PCB as IC7 damaged and hence can't find the number. Can someone help me with the IC number? All other components seems to be OK.
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Posted: 2025-02-11 10:26 PM
Hello,
HBN units including this model are not field repairable ,if a hardware malfunction appeared in the unit and it is confirmed by fault declaration then entire unit would need to be replaced ,you may contact your local CCC team to provide you with alternatives such as directing you to local service centers for repair or RMA the unit if it is under warranty or advise to purchase another unit as a modernization with extended warranty services
Regards,
Karim
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Posted: 2025-02-11 10:26 PM
Hello,
HBN units including this model are not field repairable ,if a hardware malfunction appeared in the unit and it is confirmed by fault declaration then entire unit would need to be replaced ,you may contact your local CCC team to provide you with alternatives such as directing you to local service centers for repair or RMA the unit if it is under warranty or advise to purchase another unit as a modernization with extended warranty services
Regards,
Karim
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