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Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
Hi there, is this UPS HID Compliant - it is to be used with a Synology DS918+
TIA
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
Ah, okay thank you. I don't believe that the data cable comes with the UPS? I have requested one via your website (case 77661620), can you let me know what the typical UK lead-time is?
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
Hi Sheriff,
NAS boxes are not officially supported but yes our UPSs are HID compliant, just make sure to connect it to the data port and not the charging ports.
-Gavan
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
Hi Gavan, thanks for the reply. Please can you clarify "just make sure to connect it to the data port and not the charging ports"?
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
That UPS has a type A and type C charging port on the top of the UPS.
The data port is located on the side.
-Gavan
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
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Posted: 2021-06-28 06:48 PM . Last Modified: 2024-03-26 02:54 AM
Ah, okay thank you. I don't believe that the data cable comes with the UPS? I have requested one via your website (case 77661620), can you let me know what the typical UK lead-time is?
Link copied. Please paste this link to share this article on your social media post.
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