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Posted: 2021-06-29 03:48 AM . Last Modified: 4 weeks ago
My new BACK-UPS RS900 stays on battery when the genertator is running.
I have the sensitivity set to "LOW" and the generator (15 KW) is within specs (59-61 Hz, 120V +/- 10V).
The software indicates that electrical noise is the problem.
What noise is it complaining about?
Is there a way to change the sensitivity below the low setting (or turn it off)?
My 3 other UPS (two SMART-UPS 420s and a SMART-UPS 900) work well with the generator (reduced sensitivity).
What more can I do?
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Posted: 2021-06-29 03:48 AM . Last Modified: 4 weeks ago
My new BACK-UPS RS900 stays on battery when the genertator is running.
I have the sensitivity set to "LOW" and the generator (15 KW) is within specs (59-61 Hz, 120V +/- 10V).
The software indicates that electrical noise is the problem.
What noise is it complaining about?
Is there a way to change the sensitivity below the low setting (or turn it off)?
My 3 other UPS (two SMART-UPS 420s and a SMART-UPS 900) work well with the generator (reduced sensitivity).
What more can I do?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 03:48 AM . Last Modified: 4 weeks ago
My new BACK-UPS RS900 stays on battery when the genertator is running.
I have the sensitivity set to "LOW" and the generator (15 KW) is within specs (59-61 Hz, 120V +/- 10V).
The software indicates that electrical noise is the problem.
What noise is it complaining about?
Is there a way to change the sensitivity below the low setting (or turn it off)?
My 3 other UPS (two SMART-UPS 420s and a SMART-UPS 900) work well with the generator (reduced sensitivity).
What more can I do?
Link copied. Please paste this link to share this article on your social media post.
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