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Assign static IP address to SC1500 UPS - No DHCP

APC UPS for Home and Office Forum

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Anonymous user
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Posted: ‎2021-12-31 01:25 AM

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Posted: ‎2021-12-31 01:25 AM

Assign static IP address to SC1500 UPS - No DHCP

Hi everybody,

 

We have an SC1500 UPS connected to a managed switch (Catalyst 1000 series) with no DHCP service; and we need to connect it to the network using a static IP address to monitor its status.

 

Is it possible to assign it a static IP address from the switch side? I already tried with arp command to associate its MAC with an IP address, and also added its MAC to the MAC address table, but I still cannot ping the UPS; which means it didn't get the IP from the switch correctly.

 

arp 10.100.80.191 12ab.47dd.ff89 arpa

mac-address-table static 12ab.47dd.ff89 vlan 1 interface gigabitethernet1/5/0

 

What am I missing here?

 

 

Notes:

- the UPS has only the SmartConnect slot and does not have the NMC card.

- with DHCP, the UPS gets an IP automatically and I can Ping it normally; but with static IP it should be similar but no luck so far.

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BillP
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Posted: ‎2022-01-12 01:08 PM

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Posted: ‎2022-01-12 01:08 PM

@Anonymous user 

 

You cannot set a static IP on a SMC SmartConnect UPS without DHCP and a router.

 

The information is published in Schneider Electric FAQ FA321794. 

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