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APC PRO8 and US Robotics 56K Voice Win 1806--Bad marriage?

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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Ms._Chocolat_apc
Crewman
Crewman
0 Likes
2
139

APC PRO8 and US Robotics 56K Voice Win 1806--Bad marriage?

This was originally posted on APC forums on 9/1/2008


With my Gateway computer, I received the APC modem/surge protector and the Robotics Driver. For 5-6 yrs., I didn't have any problems; however, now Explorer and NetZero are telling me that it's the wrong driver and that I should contact the manufacturer or search on the web to get a replacement driver. I did find some companies that claim to be able to find replacements for anything,but the sites were really creepy and wanted far too much personal information. So, I came to APC; but, although I skimmed through the APC Products Section, I didn't see any drivers.

My son has been my "Geek Squad" in the past, but he's now in Iraq, so--frankly--I'm hoping to get some responsible person to give me an answer. I am experienced in using computers (started in the 70's with an accoustical conection to a time-server to run a data entry department), but I have only a small knowledge of technical aspects. Please help!

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Ms._Chocolat_apc
Crewman
Crewman
0 Likes
0
139

Re: APC PRO8 and US Robotics 56K Voice Win 1806--Bad marriage?

This was originally posted on APC forums on 9/9/2008


Thank you for the response. It tokk a couple of visits to the site to go through the massive listings, so I apologize for not responding sooner. The situation is this; I finally placed a technician query and the site stated that I would get a response within 24 hours. I'm now waiting for a response. Thanks again.

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2 Replies 2
voidstar_apc
Janeway
Janeway
0 Likes
0
140

Re: APC PRO8 and US Robotics 56K Voice Win 1806--Bad marriage?

This was originally posted on APC forums on 9/2/2008


The APC surge protector doesn't need a driver.

You are right to be wary about downloading drivers from creepy websites. It's much safer to download them from the modem's manufacturer: US Robotics. [Click here for US Robotic's instructions|http://www.usr.com/support/s-support101.asp?cat=int56k#findcode] on finding the right driver for you.

Ms._Chocolat_apc
Crewman
Crewman
0 Likes
0
140

Re: APC PRO8 and US Robotics 56K Voice Win 1806--Bad marriage?

This was originally posted on APC forums on 9/9/2008


Thank you for the response. It tokk a couple of visits to the site to go through the massive listings, so I apologize for not responding sooner. The situation is this; I finally placed a technician query and the site stated that I would get a response within 24 hours. I'm now waiting for a response. Thanks again.